Getting Started
Do I need any special tools or training to test for mold?
No. You use a few simple household items, a cotton swab, a ziplock bag, a pen, and an envelope. There is no kit to buy and nothing to learn.
Is at-home testing as accurate as hiring an inspector?
Yes. Your samples are analyzed by the same accredited lab (TDLR, IHLAP, EMLAP) that professionals rely on, so the results are lab-grade. The accuracy comes from the lab analysis, not from who collects the swab.
Where do you offer testing?
Total Testing serves homeowners across the United States. We ship to and from anywhere in the country.
Collecting Your Samples
How do I know which spots to test?
Focus on areas with moisture or a musty smell, such as bathrooms, under sinks, around windows, basements, and anywhere there has been a leak. Your online portal walks you through it after purchase.
What if I collect a sample incorrectly?
Follow the step-by-step instructions closely for the most reliable results. Because you collect the samples yourself, accuracy depends on following the collection steps correctly. If you are unsure, reach out before you mail them.
How do I send my samples to the lab?
Seal each labeled sample, place them in the envelope, attach the prepaid FedEx label we email you, and drop it off at any FedEx location.
Turnaround & Results
When does the 24 to 48 hour turnaround start?
The clock starts when the lab receives your samples, not when you order. You will get a notification once your samples arrive and are being processed.
How will I get my results?
Your full report is posted to your secure online portal, and we email you a link the moment it is ready.
What will my report tell me?
It identifies the mold species present, toxicity, and spore levels, along with a clear action plan for what to do next.
Pricing & Payment
Can I cancel or get a refund?
You can request a cancellation or refund within 24 hours of purchase, as long as you have not yet mailed your samples to the lab. Just email info@total-testing.com.
How do I pay, and is it secure?
Checkout is handled securely through Stripe. We never see or store your card details.
